FAQ

What is the Great Notion App?

A mobile application to explore the virtual world of Great Notion, purchase the latest drop and earn points to move up in the Timber Crew. 

How can I buy beer?

In the app, you can purchase beer for pick-up, delivery, and soon…shipping. 

What zip codes do you deliver to?

97201, 97202, 97203, 97204, 97205, 97206, 97209, 97210, 97211, 97212, 97213, 97214, 97215, 97216, 97217, 97218, 97219, 97220, 97221, 97227, 97232, 97239, 97258, 97225, 97229, 97230, 97233, 97236, 97266

What states will you ship to?

To start, Oregon. We will announce when we are ready to ship to other states and what those states will be. 

Is there a Min/Max for delivery/pick up?

Minimums are one 4-pack for pick-up and $100 for delivery. Maximum allotments will vary based on the release. 

Given the sought after nature of our beers, we retain the right to deny transactions to any guests abusing our set allotment amounts on a daily basis. We will void and not fulfill any app based payments for individuals exceeding their maximum daily allotment. 

How long do I have to pick up my order? 

Orders for pickup can be picked up the same day or the following day by end of business at Great Notion NW (2444 NW 28th Ave). Current hours at Great Notion NW are 12-7pm daily. 

Can someone else pick up my order for me?

No Proxies. The person who placed the order must be the one to receive the order and have valid ID on hand. 

Can I pick up my order at Alberta/Beaverton locations? 

Not currently. Due to COVID, only our 2444 NW 28th Ave. facility is open and available for pick ups. 

How soon can I expect my order to be delivered? 

We are currently working on deliveries within the 2 following days of your order with hopes to narrow that down shortly. You will receive a text when your delivery status is updated and the driver is on the road.

Is there a delivery fee?

Yes, there is a $5 delivery fee on all delivery orders. 

I won’t be home during delivery hours, can you leave the beer at my door? 

By law, we are not allowed to leave your beer at your door. You must be present to receive the order and have ID on hand. Please make sure you will be available to do so before placing your order. 

I missed my delivery. What happens now? 

Your order will be cancelled and refunded to the original form of payment minus a $25 restocking fee. 

I ordered the wrong beer, can I change my order?

No. Once your order has been processed we can not adjust your order. Please make sure to double check your order before finalizing. 

Can I hold beer in my cart until I’m ready to order other releases? 

No. Once in your cart, you have 10 minutes to complete your order and payment before the beer is released back into inventory. 

Why don’t you deliver/ship to my area? 

Sorry we don’t have the resources right now, but will be adding shipping soon to reach you! Stay tuned for more information on IG. 

Can I purchase merch through the app? 

We will be adding this feature shortly. 

How do I earn points and move up in the Timber Crew?

You earn points in the Timber Crew by unlocking cans, unlocking new characters, and unlocking badges. You have to explore to learn more!

What prizes can I earn?

As you move up in the Timber Crew, you can earn free swag, the rights to purchase super limited beers and more. We will be adding new prizes and levels as time goes on. 

Can I cash in the points I earned for merch or beer? 

Not right now, currently as you move up the ranks you earn prizes. But there are little surprises everywhere and we may change in the near future. 

What if I have other questions?

Please email app@greatnotion.com. We’ll get back to you as quickly as we can.